Privacy Policy

Privacy Policy

Your Account Obligations This Privacy Policy explains how iWater Store collects your data. We recommend that you read the Privacy Policy carefully. By accessing the Site and the services it provides, you consent to the collection and use of your data by the Site and certain third-party service providers in the manner set forth in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Site. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of our User Agreement.

Protecting Your Privacy on the Site

iWater Store is a leading brand and offers a comprehensive product range that includes home water treatment devices, home water coolers, and many more. We want you to feel comfortable using our website and feel safe sharing your information with us. Therefore, we are very proud of our commitment to protecting your privacy. Please continue reading the following policy to understand how your personal information is handled and to enable you to take full advantage of our website.

Ensuring Your Privacy on the Website

iWater Store promises not to sell or rent your personal information to any third party (except as provided in this Privacy Policy) without your consent. We and/or our authorized third-party service providers are authorized to use the personal information you provide to provide you with the services we provide.

Third Party Service Providers

We employ other companies and individuals to perform tasks on our behalf. Examples include processing orders, delivering packages, sending postal mail and email, analyzing data, providing assistance and marketing, providing search results, and processing credit card payments. They have access to personal information necessary to perform their functions, but it is not used for other purposes.

Information We May Collect from You

iWater Store collects the information you provide in a register, along with information we learn about you from your visit to our website and use of our services. We also collect information about the transactions you make, including payment card details used. We may collect additional information in connection with your participation in any offers or competitions we offer, and the information you provide provides us with feedback to complete your profile. We also monitor customer traffic patterns and website usage, which enables us to improve the service we provide. We will only collect information that is necessary and relevant to us to provide you with the services available on the website. We may collect the following personal information about you, such as:

Name, including first and last name

Mobile phone number and contact details

Demographic profile (e.g., age, address)

You may terminate your account at any time. However, your archived information may remain on our services even after deletion or termination of your account.

Credit Card Details

We do not store credit card details in our database or server. It is important to protect against unauthorized access to your password or computer. Make sure to log out when you finish using a shared computer.

When is your information disclosed?

We will not use your personal information for any purpose other than to complete a transaction with you. We do not rent or sell your personal information, and we will not disclose any personal information to any third party unless:

We have your permission to provide the products and services you have requested; to assist in investigating, preventing, and taking action regarding illegal or unlawful activities, suspected fraud, threats to the safety or security of any person, violations of the Site’s Terms of Use, or to defend against legal claims. Special circumstances, such as compliance with subpoenas, court orders, requests/orders from legal authorities, or law enforcement agencies requiring such disclosure.

Security

To protect against the loss, misuse, or alteration of information under our control, we have appropriate physical, electronic, and administrative procedures in place. For example, our servers are accessible only to authorized personnel, who share your information with employees on a need-to-know basis to complete the transaction and provide the services requested by you. While we will endeavor to maintain the confidentiality of your personal information, transmission over the Internet cannot be guaranteed to be completely secure. By using this site, you agree that we are not responsible for the disclosure of your information due to errors in transmission or unauthorized acts of third parties.